Kloster Posted July 5, 2021 Share Posted July 5, 2021 Hello, Since 3 days, I am unable to login on the forum, whatever device or browser I use. I am only able to use this computer on which I am connected since weeks. On all other devices, I am unable to login, getting a wrong password or login error. As the login and password are saved on my laptop and my phone, I know there is no error. I have changed the password from this computer, but no result. I have each time got my account locked, and I have used the security mail to change my password, but the problem persists. If an admin can look on the problem, I would be very grateful. Thanks and regards, Kloster 1 Quote Link to comment Share on other sites More sharing options...
Kloster Posted July 5, 2021 Author Share Posted July 5, 2021 An additional problem: When I click on reset password, I never receive the mail giving instructions, although the mail address written in my profile is the right one. Quote Link to comment Share on other sites More sharing options...
soltakss Posted July 5, 2021 Share Posted July 5, 2021 I seem to remember having the same problem. Someone recommended clearing the cache, which I tried and it seemed to work. 1 Quote Simon Phipp - Caldmore Chameleon - Wallowing in my elitism since 1982. Many Systems, One Family. Just a fanboy. www.soltakss.com/index.html Jonstown Compendium author. Find my contributions here. Link to comment Share on other sites More sharing options...
Scotty Posted July 6, 2021 Share Posted July 6, 2021 Try logging in with your email address not username. I have sent you a direct message. 1 Quote Link to comment Share on other sites More sharing options...
Kloster Posted July 6, 2021 Author Share Posted July 6, 2021 9 hours ago, Scotty said: Try logging in with your email address not username. I have sent you a direct message. Thanks for your mail. It worked with the mail address after clearing my cache. Thanks for your help. Kloster Quote Link to comment Share on other sites More sharing options...
Trifletraxor Posted July 6, 2021 Share Posted July 6, 2021 It's been buggy since the last update. Login with email and password, seems like the forum software know thinks usernames are insecure as they are public. I've sent a question to support about it. 2 Quote Ef plest master, this mighty fine grub! 116/420. High Priest. Link to comment Share on other sites More sharing options...
Bill the barbarian Posted July 6, 2021 Share Posted July 6, 2021 (edited) Thanks Trifletraxor, for all the hard work keeping the community alive, and soltakss (of course... this is another one for "its magic... innit?") for his insight! Edited July 6, 2021 by Bill the barbarian 1 Quote ... remember, with a TARDIS, one is never late for breakfast! Link to comment Share on other sites More sharing options...
Ian Absentia Posted July 7, 2021 Share Posted July 7, 2021 Yeah, I've been logged out several times over the last week or so, and now locked out requiring a change to my password. !i! Quote ...developer of White Rabbit Green Link to comment Share on other sites More sharing options...
Trifletraxor Posted July 7, 2021 Share Posted July 7, 2021 Login with username is no longer possible. Everyone needs to switch to email instead. 1 Quote Ef plest master, this mighty fine grub! 116/420. High Priest. Link to comment Share on other sites More sharing options...
SDLeary Posted July 8, 2021 Share Posted July 8, 2021 8 hours ago, Trifletraxor said: Login with username is no longer possible. Everyone needs to switch to email instead. I haven't seemed to have any issues yet. Is this something going down the user database progressively? SDLeary Quote Link to comment Share on other sites More sharing options...
Trifletraxor Posted July 11, 2021 Share Posted July 11, 2021 Possibly. It’s supposed to be in effect already. Quote Ef plest master, this mighty fine grub! 116/420. High Priest. Link to comment Share on other sites More sharing options...
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