Thank you for your first post, you expressed my feelings, and looks like many others feelings, in such a well spoken and thoughtful manner.
This quote from your second post also is important. I am new to runequest but dived in head first, I have gotten new material and old material alike. Seeing that post about "gently weeping" and this "ungrateful customer attitude" when all I want to know is "when can I give you my money" has really turned me off.
The people that make runequest love it, the people that play runequest love it. There is a lot of heart behind the creators and players, don't extinguish it.